I made a OTRS 2.2.6 virtual machine for anyone who wants to test both OTRS and OTRS::ITSM. It was built on OpenSUSE 10.2, including OTRS 2.2.6 and OTRS::ITSM 1.0.94. OTRS::ITSM implements ITIL (R) focused IT service management. OTRS::ITSM 1.0.94 is still on Beta, you might have some bugs when using this virtual machine. Please download from my box.net, if you have an comment please just let me know. I’d like to invite you to improve this virtual machine if you have any good ideal.
Developer Advocate, DevOps China Community Organizer