参与2018年DevOps状态调查报告

听说这里有一个15分钟就能完成的DevOps调查问卷，有25位参与者或将得到总值为3200美元的亚马逊购物券。一年也就是这一次机会。问卷调查将在10天后就关闭。

这是DevOps状态报告调查问卷的第七年。在过去的6年里，已经有两万七千多人参与了这项调查。这项调查已经获得了丰硕的成果，主要是帮助你了解在DevOps之旅上当前的进展。今年又扩展了调查的范围，再度加深了对DevOps之旅的调研。

我已经帮你把问题的套路摸清楚了，其实问题都很清晰直白，很容易和你所在企业的DevOps状态做匹配。填写问卷调查也是一个学习的过程，可以用开放的心态去了解一下，调查报告对DevOps的观察角度都有哪些？

对其中的部分问题做出了简要的说明，预祝你在参加这项全球性著名调查的过程中，有一个愉快的体验。

今年的看点

据说DevOps状态调查报告的一个最大的价值就是：在你的组织中，你可以用这些数据展示出DevOps的价值，从而取得管理层的支持，并启动DevOps项目。

在今年的调查研究工作中，新加入的，对在企业中应用和推广DevOps有深度洞察的专家包括：

Andi Mann, the chief technology advocate at Splunk and co-author of Visible Ops – Private Cloud and and The Innovative CIO.
Michael Stahnke, a director of engineering at Puppet and the author of Pro OpenSSH.
Alanna Brown, the director of product marketing at Puppet and creator of the first State of DevOps Report in 2013.

参加这项问卷调查将有25人会得到亚马逊购物券，价值 $100, $200 或 $500 ；抽奖说明：

$500 2 人
$200 8 人
$100 15 人

注：规则完整版 https://puppet.com/2018-devops-survey-contest-rules

参与此项调研报告

每道问题选择了答案之后，会影响到后续所出现的问题，我选择了金融（含保险）行业的DevOps软件工程师的路径。

这个调查的问题库非常强大，每一个问题的回答都在影响下一个问题的范围。有些问题是情景设定和分析题，会预设一个阶段（有可能是你还未达到的），在这种情况里作出你的判断和选择。

翻墙之后网页刷新速度会更快一些。

第一部分

Where do you work? / 你在那个大洲工作？
In which country do you work? / 在那个国家工作？
What is the principal industry of your organization? / 你的组织是什么行业的？
Which of the following best describes your title or role in your company? / 下面的各种头衔/角色那个和你最匹配？
What department do you work in? / 你什么部门工作？
And what team do you work on? / 你在什么团队工作？
Which of the following describes your level of knowledge regarding your organization’s IT operations and software delivery? / 下面那一项最准确地描述了你的组织在IT运维和软件交付方面的知识程度？

第二部分

Many people say that there are four elements of DevOps that work together as enterprises evolve. They are:

Culture 文化
Automation 自动化
Measurement 度量
Sharing 分享

The next few questions will ask about each of these elements.

这部分是对企业的CAMS调查的。

Where would you say you are at culture-wise, on your DevOps journey so far? / 在你目前的DevOps旅程中，DevOps文化存在于怎样的范围里？
Where would you say you are at automation-wise, on your DevOps journey so far? / 在你目前的DevOps旅程中，自动化的程度是怎样的？
Where would you say you are at measurement-wise, on your DevOps journey so far? Please select all that apply. / 在你目前的DevOps旅程中，在那些方面实施了度量？- 多选
Where would you say you are at sharing-wise, on your DevOps journey so far? / 在你目前的DevOps旅程中，在分享方面是怎么做的？
How frequently do each of these practices occur in your organization? / 下列实践在你的组织中发生的频率？从来没用过 ~ 总是在用 5级
- We balance lowering technical debt, with new feature work
- Configurations are managed by a configuration management tool
- A cross-functional review is done before implementation of a project
- Teams use continuous delivery
- Before starting a project, we establish concrete success criteria
- We create learning opportunities across teams (e.g., training, internal DevOps workshops, etc.)
- We expose data and services via APIs
- Success metrics for projects are visible
- DevOps initiatives are supported by senior leadership
- Teams use agile approaches across development and operations
- Developers are on-call for production issues
- Teams use continuous integration
- Source code is made available to other teams
- Experiences and lessons are shared externally (e.g., meetups / conferences, blog posts, etc.)
How frequently were each of these practices used when you were first starting out with DevOps? / 在你的DevOps刚刚起步的阶段，下列实践的使用频率是怎样的？从来没用过 ~ 总是在用 5级
- Application configurations are in version control
- Infrastructure teams use version control
- Automate system configurations (e.g. operating system baselines)
- System configurations are in version control
- Automate provisioning (e.g. server, VM, cloud instances, etc.)
- Application development teams use version control
- Automate security policy configurations
How frequently were these practices used after you started to see some traction with DevOps? / 在你开始感受到DevOps的优势以后，下列实践的使用频率是怎样的？从来没用过 ~ 总是在用
- We reuse deployment patterns for building applications or services
- Monitoring and alerting are configurable by the team operating the service
- We deploy on a single standardized operating system
- We deploy on a set of standardized operating systems
- We build on a standardized set of technologies
- Configurations are managed by a configuration management tool
- We reuse testing patterns for building applications or services
How frequently were the following used while you were expanding DevOps practices? / 在你推广DevOps实践的过程中，下列实践的使用频率是怎样的？从来没用过 ~ 总是在用 5级
- We have post-incident reviews and share results
- Security teams are involved in technology design and deployment
- Teams contribute improvements to tooling provided by other teams
- We reuse testing patterns for building applications or services
- Individuals can do their work without manual approval from outside of their team
- We reuse deployment patterns for building applications or services
- Monitoring and alerting are configurable by team operating service
How frequently were these practices used while you were optimizing your DevOps practices? / 当你在优化DevOps实践的过程中，下列实践的使用频率是怎样的？从来没用过 ~ 总是在用 5级
- Infrastructure changes are tested before deploying to production
- Rearchitect applications based on business needs (e.g., reducing operational costs, ease of deployment, etc.)
- Individuals accomplish changes without significant wait times
- Monitoring and alerting are configurable by team operating service
- Teams contribute improvements to tooling provided by other teams
- Service changes can be made during business hours
- Incident responses are automated
How frequently were these practices used while you were enabling self-service? / 在你管理自助服务的情况下，下列实践的使用频率是怎样的？从来没用过 ~ 总是在用 5级
- Teams contribute improvements to tooling provided by other teams
- Resources (e.g., accounts, infrastructure, etc.) made available via self-service
- Logging configuration is deployed with the application or service
- Monitoring and alerting are configurable by team operating service
- App developers deploy testing environments on their own
Which, if any, of the following processes or tools are “self-service” in your DevOps approach? Please select all that apply. / 在你的DevOps计划中，下列哪些流程或者工具会做成自助服务？
Which of the following organizational structures have you used in your DevOps journey? / 在你DevOps的旅程中，你曾经用过下列哪些组织结构？
- Cross-functional teams that are responsible for specific services or applications
- A centralized IT team and multiple application development teams
- A Site Reliability Engineering (SRE) team
- A service provider that provides DevOps capabilities (e.g. builds test environments, provides monitoring, etc.)
- A dedicated DevOps team
Please tell us what kind of development your organization does. / 你的组织开发各种类型软件的比例是多少？5个问题填写百分比，凑够100
- We do custom development for internal users
- We do custom development for COTS (commercial off-the-shelf software)
- We manage COTS (commercial off-the-shelf software (e.g., upgrades)
- We do in-house development of custom applications for external users
If you could move the needle on one metric related to DevOps, what would it be? / 如果让你仅仅选择一个度量DevOps的指标，这个指标是什么？ - 描述题
Just a few more questions to help us categorize your answers. / 下列问题帮助我们对你的组织进行分类。
What figure best describes your company’s annual revenue in US$ equivalent? / 你们公司的年营业额是多少美元？
What is the proportion of genders working on your team? / 你所在的团队男女比例？
Please tell us how you identify. / 请问告诉我们你认为自己是什么性别。
What is your current annual salary in US dollars? / 你的年薪是多少美元？
Do you consider yourself to be part of a visible or invisible minority where you work? / 你认为自己工作是显耀的还是无足轻重（少数派）的？
Please tell us of what minority(ies) you consider yourself to be a member. Please select all that apply. / 请告诉我们你的这种无足轻重是指哪方面？-多选
Would you like to receive an email with the report link when it is available? / 你是否希望收到这份报告的下载链接？

完毕

本文来源：https://puppet.com/blog/introducing-2018-state-devops-survey-new-research-focus

调查问卷网址：https://polls.onresearch.net/DevOps/blog

后记

DevOps圈子里的人都知道，这项问卷调查在IT行业里的知名度和权威性。它的目的在于：通过持续的研究DevOps在各个企业中应用的状态特征，定量的收集大量行业基础分析数据，这样所有的企业就有了一个可以参照的基线数据。更重要的是，它还将企业的绩效分成了高中低三个等级；对这些数据，用科学的分析方法，总结出了高绩效企业之所以高明的原因，将这些结论/假设/原因还在逐年推演和求证中。因此它形成了最具说服力的一些列结论。这些结论都展示在了历年来的DevOps状态报告中。

今年 Nicole Forsgren博士，《Accelerate》一书的主要作者，用此书对多年来的DevOps状态分析做了一个总结。此书一出版就高居亚马逊畅销榜榜首，还被誉为DevOps界的科学。这本书为你展示了历年来的状态分析报告是怎么来的？调查的范围和方向是如何演进的？为什么会得出这样的分析结果？