Tag Archives: Request Tracer
Open Source Ticket Request System – OTRS 2.2.6
I made a OTRS 2.2.6 virtual machine for anyone who wants to test both OTRS and OTRS::ITSM. It was built on OpenSUSE 10.2, including OTRS 2.2.6 and OTRS::ITSM 1.0.94. OTRS::ITSM implements ITIL (R) focused IT service management. OTRS::ITSM 1.0.94 is still on Beta, you might have some bugs when using this virtual machine. Please download