How to deploy mid-tier to tomcat 7

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tomcat 7Since Apache Tomcat 7.0.14 came out, I have not reason why I am not checking this out. And this is  the first time I deopy a .war file into tomcat instance.

I am runing Remedy ITSM 7.6.04 in VMWare workstation on my laptop. It’s a Dell e6400 with 8GB RAM. When I startup arsystem, that vm is just running out of 5GB RAM. I almost got no RAM for running tomcat on laptop(Win7 64bit). I used to run a mid-tier that was installed from Remedy ARS installer package with Tomcat 6.0. I had to limit Tomcat max memory pool size to 512 BM_. _If not, I could not open any windows for testing Remedy. But the overall performance is not acceptable.

So I decided to test this combination out, MidTier.war + Tomcat 7.0.14. There is a quick note below.

  1. Download Apache Tomcat 7.0.14 and install it

  2. Copy MidTier.war to C:\Apache Software Foundation\Tomcat 7.0\webapps , rename it to arsys.war

  3. restart tomcat 7 service, you will see .war file is unzip to a new folder

  4. Open a new firefox widnow or tab, access to http://localhost:8080/arsys/shared/config/config.jsp

  5. Add your ars server in service list

  6. Login Remedy Mid-tier from http://localhost:8080/arsys/

Now I got a new issue, CPU usage is hight, tomcat7 process take 40~50% :) I  am thinking I need a new more powerful laptop to play around this product. This testing is not finished yet. Stay tune, I may came up with a workaround. And it should works better then tomcat6.

apache

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Published on February 11, 2017