http://martinliu.cn/2008/04/open-source-ticket-request-system-otrs-226.html 如何以服务的视角管理IT？ Sat, 10 Dec 2011 08:02:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://martinliu.cn/2008/04/open-source-ticket-request-system-otrs-226.html/comment-page-1#comment-43 Frederic Muller Mon, 21 Apr 2008 04:41:43 +0000 http://www.martinliu.cn/2008/04/21/open-source-ticket-request-system-otrs-226/#comment-43 Hey! that's a really useful thing to do, thanks a lot. I remember trying to install OTRS a while back and giving up because of dependencies or the complexity of it. And my purpose was just to evaluate. At the end we went with something else because we could not event evaluate the software. OSS investment starts at the evaluation part, projects who have hard to install products lose a lot of potential prospects. Well thank you! Hey! that’s a really useful thing to do, thanks a lot. I remember trying to install OTRS a while back and giving up because of dependencies or the complexity of it. And my purpose was just to evaluate. At the end we went with something else because we could not event evaluate the software. OSS investment starts at the evaluation part, projects who have hard to install products lose a lot of potential prospects. Well thank you!

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